Email Marketing Statistics 2026: ROI, Usage & Benchmarks

Email Marketing Statistics

Email marketing returns about $36 for every $1 spent — a 3,600% return that no other digital channel reliably matches. That single number explains why a 50-year-old channel keeps outliving every “email is dead” headline. 

Email marketing is the practice of sending commercial messages — promotions, newsletters, transactional and automated flows — to a permission-based list of subscribers. It is the only owned channel where a marketer reaches an audience without renting access from an algorithm. 

The email marketing statistics below are pulled from primary publishers — Statista, Litmus, GetResponse, MailerLite and Omnisend — every one cited inline and dated. Where the data disagrees (and on open rates, it disagrees a lot), that gets flagged rather than smoothed over.

Key Email Marketing Stats at a Glance

  • Email marketing delivers an average $36 return per $1 spent, with vendor estimates ranging up to $42.
  • There are roughly 4.6 billion email users worldwide in 2025, projected to reach 4.89 billion by 2027.
  • About 376 billion emails are sent and received per day in 2025, climbing toward 408 billion by 2027.
  • Global email marketing revenue was projected to surpass $9.5 billion in 2024, on a path to $17.9 billion by 2027.
  • The average email open rate hit 43.46% in 2025, up from 42.35% in 2024.
  • Automated emails make up just 2% of sends but drive 37% of all email sales.
  • Abandoned-cart and welcome emails together generated 76% of all automation-driven orders in 2025.
  • Apple Mail accounts for roughly 46–52% of all email opens; Apple, Gmail, Outlook and Yahoo together make up about 90%.
  • Marketers personalising emails see a 43:1 ROI, versus 12:1 for those who rarely do.
  • Use of generative AI to create email images jumped 340% between 2024 and 2025.
  • The email marketing software market is forecast to grow from $1.4 billion (2023) to $3.8 billion by 2032.
  • About 1 in 5 marketers (22%) struggle to measure or prove email ROI.

How big is the email marketing industry in 2026?

Email Marketing Industry Size

Global email marketing revenue was projected to pass $9.5 billion in 2024 and reach $17.9 billion by 2027, a compound annual growth rate of 13.3%.. The channel grows quietly — no funding rounds, no hype cycle — but it grows every year.

The headline “market size” depends entirely on what gets measured. The broad email marketing market (services, agencies, spend) and the narrower email marketing software market are two different numbers, and writers conflate them constantly. Here is the honest version:

MetricValuePeriod
Email marketing revenue (worldwide)$7.5B → $17.9B2020–2027 (proj.)
Email marketing revenue (proj.)>$9.5B2024
Email marketing software market$1.4B → $3.8B2023–2032 (proj.)
Software market CAGR11.39%2024–2032

A few things stand out:

  • The email marketing revenue figure ($17.9B by 2027) reflects an older Statista projection from 2021 — directionally useful, but label it with its year.
  • The software-only market ($3.8B by 2032) is a tighter, more recent estimate, growing at 11.39% CAGR.
  • Within that software market, the B2C segment held a 59% revenue share in 2023.

What this means for operators: treat the eye-catching $17.9B as a backdrop, not gospel — it is an old projection. When a campaign report needs a defensible market number, the software-market CAGR of ~11% is the safer one to quote, and you can always cite its publisher and year.

How many people use email, and how many emails get sent?

There are roughly 4.6 billion email users worldwide in 2025, projected to reach 4.89 billion by 2027. For context, that is more than half the planet — and more accounts than every major social network combined.

Volume is the other half of the story, and it is staggering:

  • Around 376 billion emails are sent and received every day in 2025, with Statista projecting over 408 billion per day by 2027.
  • That works out to more than 3 million emails sent every second.
  • The user base grew roughly 7% between 2022 and 2025.
MetricFigure
Email users worldwide (2025)~4.6 billion
Projected users (2026)~4.73 billion
Projected users (2027)~4.89 billion
Emails per day (2025)~376 billion
Projected emails per day (2027)~408 billion

What this means for operators: the audience is not shrinking — the inbox is just more crowded. With 376 billion emails competing daily, the constraint is no longer reach; it is attention. Subject line, sender reputation and segmentation decide whether a send lands or drowns. The affiliate marketing email funnel lives or dies on list health, not list size.

What ROI does email marketing actually deliver?

Email Marketing ROI Benchmarks and Growth Factors

Email marketing returns approximately $36 for every $1 spent — a 3,600% ROI — according to the Litmus State of Email. That figure originated in Litmus's 2020 State of Email survey of more than 2,000 marketing professionals and was reaffirmed in its 2025 survey of nearly 500 marketers.

The “$36” number gets quoted everywhere. Here is the context almost nobody adds: the figure varies by source and methodology, and it climbs sharply with two specific practices.

  • Estimates span a real range — Litmus reports $36, Constant Contact $38, and Omnisend $40 per dollar spent.
  • Marketers who personalise often see a 43:1 ROI, versus 12:1 for those who rarely or never personalise.
  • Marketers who A/B test often hit 42:1, versus 23:1 for those who never test.
  • Advanced AI adopters are 75% more likely to achieve an ROI above 45:1.
  • Across all channels, Omnisend customers averaged a $79 return per $1 spent in 2025 — higher because it blends email, SMS and push.
PracticeReported email ROI
Industry average36:1 ($36 per $1)
Personalise often43:1
Rarely/never personalise12:1
A/B test often42:1
Never A/B test23:1

There is a catch behind the rosy averages: 22% of marketers say they struggle to measure or prove email ROI at all. The teams hitting 36:1 to 50:1 tend to dedicate 25–50% of their marketing headcount to email operations. High ROI is not passive; it is staffed.

What this means for operators: quote $36:1 as the floor, not the ceiling. The lever that moves it is not a fancier template — it is personalisation and disciplined testing, which roughly triple the return. If a program isn't tracking revenue per send, the “$36” is just a slide, not a measurement.

What are the average email engagement benchmarks in 2026?

The average email open rate reached 43.46% in 2025, up from 42.35% in 2024, based on more than 3.6 million campaigns. Click rates and click-to-open rates rose too — but the open-rate number deserves a giant asterisk.

Here is the clean year-over-year movement from one consistent dataset:

Metric20242025
Average open rate42.35%43.46%
Average click rate2.00%2.09%
Average click-to-open rate5.63%6.81%
Average unsubscribe rate0.08%0.22%

Now the asterisk. Different platforms report wildly different open rates because of methodology and Apple's Mail Privacy Protection (MPP), launched September 2021, which pre-loads images and registers “opens” even when nobody reads the email:

  • One study of 80,000+ accounts found open rates rose roughly 18 points after MPP, inflating the metric upward.
  • GetResponse, drawing on around 7 billion messages, reports an average CTR of 3.25% across all industries — with newsletters at 3.84% and triggered emails at 5.02%.
  • Mailchimp and Constant Contact report far lower open rates — roughly 21–32% — because of different counting methods.
  • Image-based emails see a 4.84% CTR versus just 1.64% for text-based emails.

What this means for operators: stop treating open rate as a north-star metric. Since MPP, it is a vanity number inflated by a phantom 18 points. Click-to-open rate (which rose to 6.81% in 2025) and revenue per send are the metrics that survive privacy changes. Benchmark against your own history, not a cross-industry average built on a different counting method.

How well does email automation perform?

Automated emails account for just 2% of total sends yet drive 37% of all email-attributed sales. If there is one stat that should reshape a sending calendar, it is that one.

The gap between automated flows and one-off campaigns is not marginal — it is enormous:

  • Automated emails post +52% higher open rates, +332% higher click rates, and +2,361% better conversion rates than scheduled campaigns.
  • Abandoned-cart and welcome emails together generated 76% of all automation-driven orders in 2025.
  • Back-in-stock emails delivered the highest conversion rate of any automation type at 6.46%.
  • Birthday automations produced an average order value of $744.37 — more than 4x the platform average.
  • Roughly 70% of online shopping carts are abandoned before checkout, and nearly 4 in 10 shoppers who click an abandoned-cart email complete the purchase.
Automation typeStandout metric
All automated emails2% of sends → 37% of email sales
Automated vs campaigns+52% opens, +332% clicks, +2,361% conversions
Abandoned cart + welcome76% of all automation orders
Back-in-stock6.46% conversion (highest of any type)
Birthday$744.37 average order value (4x average)

What this means for operators: if a welcome flow and an abandoned-cart sequence aren't live and optimised, that is the first fix — they generate three-quarters of automation revenue between them. For affiliates, the same logic applies to onboarding and re-engagement sequences: the set-and-forget automated email flow out-earns the weekly blast on a per-send basis by a margin that is hard to overstate.

Which email clients and devices dominate the inbox?

Inbox Usage By Email Clients And Devices

Apple Mail accounts for roughly 46–52% of all email opens, making it the single most important client to design for — calculated from over 1.1 billion opens in Litmus Email Analytics in February 2026. Where an email is opened now matters as much as the subject line.

The current distribution of opens:

  • Apple Mail (iPhone, iPad, Mac combined): ~46–52% of opens.
  • Gmail: ~24–28% of opens.
  • Outlook (desktop): ~3.5–7% of opens.
  • Yahoo Mail: ~2–3% of opens.
  • Together, the top four clients account for roughly 90% of all opens.
Email clientApprox. share of opens
Apple Mail (iPhone/iPad/Mac)~46–52%
Gmail~24–28%
Outlook (desktop)~3.5–7%
Yahoo Mail~2–3%

There is a crucial distinction here: who holds an account is not the same as which client they open in. Surveys suggest around 72% of people have a Gmail address, yet many of them read on an iPhone — so their opens register as Apple Mail.

What this means for operators: design mobile-first and Apple-first, because that is where half your opens happen — then test rendering in Outlook, which still mangles layouts that look fine everywhere else. The account-vs-client gap also explains why open-rate tracking is so noisy: Apple's privacy layer sits in front of a huge share of your list.

How are marketers using AI in email?

The use of generative AI to create email images surged 340% between 2024 and 2025. AI moved from experiment to default workflow inside a single year.

The adoption and productivity signals are consistent across sources:

  • 97% of marketers used at least one interactive element in their emails in 2025, with AI making personalisation easier to deploy at scale.
  • Email production accelerated sharply: in 2024, 62% of teams took two weeks or more to ship a single email; by 2026, 76% deploy within three days.
  • 29% of marketers expect AI-driven content generation and analytics to drive the most significant change in email.
  • As noted above, advanced AI adopters are 75% more likely to clear a 45:1 ROI.

What this means for operators: AI's real win in email isn't flashier copy — it is speed and segmentation. Teams cutting production from two weeks to three days can test more, send more relevant messages, and react to behaviour faster. That is where the ROI uplift comes from. Treat AI as a throughput and targeting tool, not a magic subject-line button.

Does email still beat other channels for ROI and retention?

Email remains the channel marketing leaders most often rate highest for ROI, and around 60% of consumers prefer to be contacted by businesses over email. Owned, permission-based reach is the moat.

Supporting signals:

  • Roughly 93% of people use email every day, and 42% check it three to five times a day.
  • 81% of B2B marketers say email newsletters are their most-used content marketing format.
  • 78% of marketers actively use email as a core part of a multichannel approach.
  • SMS volume grew 40% in 2025 (after 31% growth in 2024), increasingly running alongside email in automated flows.

What this means for operators: email isn't competing with SMS and push — the winning programs run them together. But email is still the anchor: it carries the long-form content, the offers, and the relationship. For affiliates, owning an email list is the closest thing to an algorithm-proof asset there is.

What email marketing statistics mean for 2026

A few takeaways for anyone who runs campaigns, with the caveats attached:

  • The channel is growing, but the inbox is saturated: With ~4.6 billion users and ~376 billion daily emails, reach is solved; attention is the bottleneck. Deliverability and segmentation now matter more than send volume.
  • Open rate is broken; stop steering by it: Apple MPP inflated opens by roughly 18 points, and platforms report anywhere from 21% to 43% depending on method.Click-to-open rate (6.81% in 2025) and revenue per send are the durable metrics.
  • Automation is the highest-leverage work: Two percent of sends, 37% of revenue.Welcome and cart flows are non-negotiable.
  • ROI is staffed, not stumbled into: The $36:1 average climbs to 43:1 with personalisation and 42:1 with testing, and high-ROI teams put 25–50% of headcount on email.
  • AI's payoff is throughput: Production time fell from two weeks to three days for most teams between 2024 and 2026. The benefit shows up as more tests and tighter targeting, not magic copy.

Projection check — the directional, sourced forecasts worth watching:

ForecastFigure
Email users worldwide by 2027~4.89 billion
Daily email volume by 2027~408 billion
Email software market by 2032$3.8 billion
Teams deploying email within 3 days by 202676%

Put the numbers to work

Benchmarks are only useful if they change a decision. If a list is underperforming the figures above, the fastest wins are usually segmentation and a tightened automation flow. 

Build clean tracking links first with the free, compare programs in the, and for the weekly No-BS Affiliate Report — real numbers, no theory — the newsletter is the place to start. 

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